Quotation Follow-up for Odoo 19 Community – Automatic Reminders and Activities
Follow up unanswered quotations automatically in Odoo Community: friendly emails, call reminders for the salesperson, expiry warnings, all logged on the quotation.
Follow-up rules: days after the quotation was sent or before it expires; email, activity or both
Three ready-made rules and two email templates in English and Arabic
Minimum amount, pause, follow up now, next follow-up date
Log of the follow-ups, daily scheduled action
Arabic translation, automated tests
Frequently asked questions
How does it decide when to follow up?+
A daily scheduled action looks at the quotations that were sent and are still open. A rule is due a number of days after the quotation was sent, or a number of days before it expires.
What does a follow-up do?+
It sends an email to the customer from a template, schedules an activity for the salesperson, or both, and logs it on the quotation.
Will the customer get the same email twice?+
No. Each rule follows a quotation up once, and a quotation gets at most one follow-up a day.
Can I stop it for one quotation?+
Yes. Tick Pause the follow-ups on the quotation.
Can I send the next follow-up myself?+
Yes. The Follow up now button does the next one immediately.
What if the customer has no email address?+
The follow-up is logged as skipped so that you can fix the contact.
Can I follow up only the big quotations?+
Yes. Set Only above on the rule.
Does it work in Arabic?+
Yes. The templates, the interface and the documentation are in Arabic as well as English.
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