Customer returns in Odoo Community: an RMA from the sales order, the return receipt, stock back or to scrap, then a credit note or a replacement, with an authorisation slip.
No reviews yet0 salesby TAQNIXUpdated Oct 23, 2026
A customer sends goods back. Returns Management (RMA) follows the return from the authorisation to the credit note, in Odoo Community.
An authorisation slip in PDF, with your return terms, in the customer's language.
The value of the returns by reason, customer and month.
26 automated tests: the quantities, the receipt and the stock, scrap, credit notes, replacements, cancellation, the slip and access rights.
Illustrated guide in English and Arabic and an Arabic translation of the module.
Odoo 19.0 Community with Sales, Inventory and Invoicing.
The files in the archive you can download after you buy.
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Install and use it in a few lines.
rma = env['taqnix.rma'].create(env['taqnix.rma']._from_sale_order(order))
rma.action_confirm()
rma.action_receive()
rma.action_resolve()
rma.credit_note_idSetup, settings and troubleshooting, written by the author.
Every release, newest first.
Open a delivered sales order and click Create a return. The RMA is filled with the delivered quantities that were not returned yet; change them, choose the reason and the resolution.
No. A line cannot return more than the delivered quantity, counting all the RMAs of the order.
A return receipt is created in the warehouse, from the customer location. Receiving the goods validates it: the stock comes back, or goes to the scrap location for the damaged lines.
A credit note (a draft one, with the prices, discounts and taxes of the order) or a replacement (a delivery of the same products).
Yes. The RMA moves to Received by itself.
Yes. The authorisation slip is a PDF with the RMA number, the products and your return terms, in the language of the customer.
Yes, from the Returns menu, for a customer and products you choose.
Yes. Everything is translated and works right to left, and the documentation is in Arabic too.
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Returns Management (RMA) for Odoo 19 Community – Customer Returns, Credit Note or Replacement
$99.00