Can I have several approvers?+
Yes: one after another, any one of them, or all of them, chosen per category.
What if the requester is also an approver?+
Nobody approves their own request: that line is skipped. A request whose only approver is the requester cannot be submitted.
Can I require an amount or an attachment?+
Yes. Per category, the amount, the dates, the contact, the reference and the attachment can each be not used, optional or required.
Does a refusal need a reason?+
Yes, a comment is required to refuse; approving can have one too. Every decision is kept with its date.
What happens after a refusal?+
The request ends and the requester is notified. They can ask again: the approvers are asked again from the start.
Can I make my own categories?+
Yes: leave of absence, contract signature, policy exception, anything. Five categories come ready.
Who can see a request?+
The requester, the approvers of the request and the approvals managers; nobody else.
Does it work in Arabic?+
Yes. The module is translated and works right to left, requests can be written in Arabic, and the documentation is in Arabic too.